We will warrant the craftsmanship and guarantee its authenticity that the highest quality material is being used when creating your piece.
Life Time Warranty is offered for purchases from www.lovinhawaii.com for Tungsten Carbide rings . All silver or gold rings are offered a 2-year warranty.
We will repair or replace any broken rings within this time frame up to two times.
- Warranty will not cover if the ring size need to be altered such as in size or style. Contact us if just simply need exchange your ring size.
- Warranty will not cover natural wear and tear of the product after the first year. We will repair most wear & tear damages within the first year without any repair fee to you.
- Warranty does not cover rings that were sold on third party reselling web sites.
To process your warranty claim, please send us the image of the area of concern at email@example.com or by using the message tab on our website at www.lovinhawaii.com
Please make sure to have your order number available. Generally, the warranty process will takes about **one-week once it has arrived back to us in Honolulu.
**Subject to change. We will notify you if there are any delays.
The warranty becomes void if the product has been subjected to misuse or has been altered by anyone other than an authorized Lovin'Hawaii representative.
Ring styles that are discontinued may no longer be available. Please contact us for further alternative options.
The customer will be responsible for any shipping charges related to a warranty repair.
We reserve the right to void the warranty on any item that shows signs of modification,3rd party alterations, abuse or damage beyond normal wear, as deemed by our jewelry professionals.
We will not be responsible for lost or stolen items.
For any questions, please Contact Us.